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The fine print, kept plain.

The terms that apply when you use the Bonjo website and enquire about or purchase our products.

Draft  Placeholder policy text — please have legal counsel review and finalise before publishing. Last updated: May 2026.

1. Acceptance of Terms

These Terms of Use ("Terms") govern your access to and use of the website https://www.bonjoev.com (the "Website"), owned and operated by Bonjo Electric India Pvt. Ltd., a company incorporated under the Companies Act, 2013, with its registered office at Plot No. F-213, IT Park Road, Sitapura Industrial Area, Jaipur, Rajasthan — 302022, India ("Company," "we," "us," or "our").

By accessing, browsing, or using this Website in any manner, you ("User," "you," or "your") agree to be legally bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately discontinue your use of the Website.

These Terms constitute a legally binding agreement between you and Bonjo Electric India Pvt. Ltd. under the Indian Contract Act, 1872, and the Information Technology Act, 2000. These Terms should be read in conjunction with our Privacy Policy, which is incorporated herein by reference.

2. Intellectual Property Rights

All content on this Website — including but not limited to the brand name "Bonjoev," the "Bonjo" logo, product names (Bonjo Supreme, Bonjo Megna, Bonjo Tejas, Bonjo Glyder, Bonjo Supra, Bonjo Windy, Bonjo Megna Plus), taglines, website design, layout, graphics, images, product photographs, videos, written content, brochures, PDFs, and code — is the exclusive intellectual property of Bonjo Electric India Pvt. Ltd. and is protected under:

  • The Trade Marks Act, 1999 (India)
  • The Copyright Act, 1957 (India)
  • The Designs Act, 2000 (India)
  • Other applicable intellectual property laws

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website solely for personal, non-commercial purposes. You may not:

  • Copy, reproduce, distribute, publish, or create derivative works from any Website content without prior written consent
  • Use our brand name, logo, or product names in any advertising, marketing, or commercial material without authorisation
  • Reverse-engineer, decompile, or attempt to extract source code from any part of the Website
  • Scrape, harvest, or systematically extract data from our Website using automated tools
  • Frame or embed any portion of our Website on another website without written permission

3. Product Information Disclaimer

Bonjoev's Website showcases electric scooters manufactured and/or distributed by Bonjo Electric India Pvt. Ltd. While we make every effort to ensure that product information, photographs, features, and descriptions are accurate and up to date, we expressly disclaim the following:

  • Colour Accuracy: Product colours displayed on screen may vary from actual physical products due to monitor settings, photography lighting, and screen calibration differences.
  • Feature Availability: Specific features described on the Website may vary by variant, batch, or geographic market. Please confirm exact features with your nearest authorised dealer before purchase.
  • Availability: Product availability is subject to stock levels and your location. Displaying a product on this Website does not constitute a guarantee of availability in your area.
  • Modifications: We reserve the right to modify, discontinue, or upgrade any product, feature, or specification without prior notice or liability.

4. EV Specifications & Performance Disclaimer

Important Notice — Range & Performance Claims. All range, speed, battery life, and performance figures stated on this Website are indicative values obtained under controlled test conditions. Actual performance will vary based on real-world factors.

  • Rider Weight: Heavier loads reduce range and performance
  • Terrain: Hills, rough roads, and uneven surfaces reduce range
  • Weather Conditions: Extreme heat, cold, or rain may affect battery performance
  • Riding Speed: Higher speeds consume battery faster
  • Tyre Pressure: Under-inflated tyres reduce efficiency
  • Battery Age: Battery capacity diminishes naturally over charge cycles
  • Cargo Load: Additional weight on carrier reduces range

Non-RTO Classification Disclaimer: Bonjoev electric scooters are classified as low-speed electric vehicles (LSEV) under applicable Indian motor vehicle regulations and may not require RTO registration, licence, or insurance under current rules.

However, regulations vary by state and are subject to amendment by the Government of India or relevant state governments. Users are advised to verify current regulatory requirements in their state before purchase and use. We accept no liability for regulatory non-compliance arising from changes in law after the date of purchase.

5. Pricing Disclaimer

All prices displayed on this Website, if any, are indicative and subject to change without prior notice. Prices may vary based on:

  • Your city, state, or dealer location
  • Government subsidies, FAME-II incentives, or state EV policies applicable at the time of purchase
  • Model variant, colour, or accessory selection
  • Prevailing GST rates and applicable taxes
  • Dealer-specific charges (handling, transport, installation)
The final price of any product shall be confirmed in writing by an authorised Bonjoev dealer at the time of booking or purchase. Any price stated on this Website does not constitute an offer to sell and shall not be binding on the Company. GST: All prices, if indicated, are exclusive of applicable GST unless expressly stated otherwise. GST shall be charged at the applicable rate as per the Goods and Services Tax Act, 2017.

6. Warranty Disclaimer

Any warranty offered on Bonjoev electric scooters is governed by a separate Warranty Document provided at the time of purchase through an authorised dealer. The Company makes no warranty representations beyond what is stated in the official Warranty Document. Key points:

  • Warranty terms are product-specific and may differ between models
  • Warranty does not cover damage caused by misuse, accidents, unauthorised modifications, or normal wear and tear
  • Battery warranty terms may differ from vehicle chassis warranty terms
  • Warranty is non-transferable unless expressly stated in the Warranty Document
  • Warranty claims must be processed through authorised Bonjoev service centres only

7. User Conduct & Prohibited Activities

By using this Website, you agree to comply with all applicable Indian laws and regulations. You must not use this Website to:

  • Submit false, misleading, or fraudulent inquiries or information
  • Impersonate any person, entity, or Bonjoev representative
  • Transmit spam, unsolicited messages, or promotional communications to other users
  • Engage in any activity that could damage, overload, or impair our Website servers or infrastructure
  • Introduce malware, viruses, trojans, or any harmful code
  • Attempt to gain unauthorised access to any part of our systems or networks
  • Violate the privacy or rights of any third party
  • Use the Website for any unlawful, fraudulent, or anti-competitive purpose
  • Defame, harass, abuse, or threaten the Company, its employees, or authorised dealers
We reserve the right to take appropriate legal action under applicable Indian law, including the Information Technology Act, 2000, against any User found engaging in prohibited conduct.

7.1 Account Responsibilities (Future eCommerce)

If and when user accounts are introduced, the User shall be solely responsible for: (a) maintaining the confidentiality of account credentials; (b) all activities conducted under their account; and (c) notifying us immediately of any unauthorised account access.

8. Limitation of Liability

To the fullest extent permitted by applicable law:

  • This Website and all content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied.
  • We do not warrant that the Website will be error-free, uninterrupted, or free of viruses or harmful components.
  • The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this Website.
  • Our total aggregate liability to you for any claim arising from use of this Website shall not exceed INR 5,000 (Indian Rupees Five Thousand Only).
  • We are not responsible for any decisions made by Users based on information published on this Website.
Force Majeure: The Company shall not be held liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, internet outages, or civil unrest.

9. Refund, Cancellation & Returns Policy

Current Status: Bonjoev's Website currently operates as a lead-generation and product showcase platform. Direct online purchases of vehicles or accessories through this Website are not yet enabled. The following policy is published for future eCommerce functionality and for purchases facilitated through our authorised dealer network.

9.1 Vehicle Purchases Through Dealers

Cancellations, refunds, and return policies for vehicles purchased through authorised Bonjoev dealers are governed by the dealer's individual booking terms and the Company's Dealer Purchase Agreement. Customers are advised to carefully read and retain the booking receipt and purchase invoice.

9.2 Future Online Purchases

When eCommerce functionality is enabled, a detailed Refund and Cancellation Policy will be made available as a separate document, in compliance with Consumer Protection (E-Commerce) Rules, 2020, and other applicable Indian consumer protection laws.

9.3 Accessory Returns (Future)

Accessories and spare parts purchased online (if enabled) will be subject to a return window and conditions to be specified at the time of purchase. Electrical components may be subject to restricted return eligibility once installed or used.

10. External Links & Third-Party Websites

Our Website may contain hyperlinks to third-party websites, platforms, or resources. These links are provided for informational convenience only. We:

  • Do not endorse or take responsibility for the content, privacy practices, or accuracy of any linked third-party website
  • Have no control over the availability, content, or policies of external sites
  • Strongly advise you to read the privacy policy and terms of use of any external website you visit via a link on our Website
  • Your interactions with third-party sites are governed by their respective terms and policies, and the Company bears no liability for any loss or damage arising therefrom.

11. Governing Law & Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms, the Website, or the products/services offered by Bonjoev shall be subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan, India.

11.2 Dispute Resolution — Good Faith

Before initiating any legal proceeding, the parties agree to first attempt to resolve any dispute amicably through good-faith negotiations within 30 days of written notice of the dispute.

11.3 Arbitration

If the dispute cannot be resolved through negotiation, either party may refer the matter to binding arbitration under the Arbitration and Conciliation Act, 1996 (India), with the arbitration to be conducted at Jaipur, in the English language, before a single mutually appointed arbitrator.

11.4 Consumer Grievances

Consumers may also lodge complaints under the Consumer Protection Act, 2019, before the appropriate Consumer Disputes Redressal Forum having jurisdiction.

11.5 Modification of Terms

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Any revised Terms will be effective upon posting on the Website with an updated "Last Updated" date. Your continued use of the Website following such changes constitutes your acceptance of the revised Terms.

12. Limitation of Liability

For any questions, concerns, or communications regarding these Terms of Use, please contact us at:

  • Company Name: Bonjo Electric India Pvt. Ltd.
  • Brand: Bonjoev
  • Website: https://www.bonjoev.com
  • Plant / Reg. Office: Plot No. F-213, IT Park Road, Sitapura Industrial Area, Jaipur, Rajasthan - 302022
  • Corporate Office: Mahima Triniti Mall, Swej Farm, Shyam Nagar, Jaipur, Rajasthan - 302019
  • Email: info@bonjoev.com
  • Phone: +91-9251091720
  • CIN:U45200RJ2024PTC093980
Acknowledgement: By using the Bonjoev Website, you acknowledge that you have read these Terms of Use in their entirety, understood their meaning, and agree to be bound by them. Thank you for choosing Bonjoev — Future of Electric Mobility.
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