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Got doubts? We've been asked everything.

Everything you need before and after you buy — warranty, service, charging, manuals. And if you'd rather just ask a human, WhatsApp is one tap away.

FAQ

The 8 questions every buyer asks — answered plainly. Licence, charging, battery life, service and more.

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Warranty

What's covered, for how long, and exactly how to claim it. A trust page worth reading before you buy.

Warranty terms
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Service & After-Sales

Call or WhatsApp → assured response → dealer visit or pickup. Service is never far away.

How service works
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Charging Guide

Where to plug in, how long it takes, cost per charge, and simple battery-care habits.

Charging guide
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User Manuals

Each model has a dedicated manual covering controls, charging instructions, maintenance schedules, and safety tips in one place.

Download manuals
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Talk to a Human

Skip the reading. Message us on WhatsApp and a real person will help you out.

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Questions, Answered

The top 8 — straight answers.

The full support FAQ lives here. The homepage shows these eight; this is where the other 20+ will go.

Do I really not need a licence to ride Bonjo?+
No licence, no registration, no insurance mandate. Bonjo is a non-RTO low-speed EV — legally classified for daily city use. Easy ownership for anyone, including students and seniors.
How much does it cost to charge?+
A full charge from home is roughly the cost of a single petrol top-up. Most riders see their electricity bill go up by ₹200–₹400 a month.
How long does the battery last?+
Several years with normal use. Lithium charges in 3–5 hours, lead-acid in 6–8 hours. A 3-year battery warranty is included with every model.
What if my scooter has an issue?+
Call or WhatsApp us and you’ll get assured service. Our dealer network across 15 states means help is never far away.
Can I really save big vs petrol?+
Yes. A typical rider saves ₹20,000+ every year vs petrol. Use our savings calculator to see your exact numbers.
Where can I see and test ride one?+
Connect with us on WhatsApp — we'll guide you to your nearest dealer for a free test ride. No pressure, no commitment.
What about safety and build quality?+
Bonjo is ISO certified. High-quality fibre body, hydraulic shockers, anti-theft alarm, strong BLDC motor — built for Indian roads.
Can I customise the battery?+
Yes. Tell us your daily range — we fit the right battery type (lithium or lead-acid) and capacity. Pay only for what you need.
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